Terms & Conditions

Welcome to Not a Phase Apparel. By accessing or purchasing from our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. Overview

This website is operated by Not a Phase Apparel. Throughout the site, the terms “we,” “us” and “our” refer to Not a Phase Apparel. These Terms apply to all users of the site, including browsers, vendors, customers, and contributors of content.

2. Online Store Terms

You must be at least 18 years old or have permission from a parent or guardian to use this site.
You agree not to use our products for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time.

3. Products & Pricing

All products are subject to availability and may be withdrawn at any time.
Prices are in AUD and may change without notice.
We make every effort to display our items as accurately as possible, but we cannot guarantee your device’s display will reflect colours or details perfectly.

4. Shipping & Delivery

Orders are processed within 1–3 business days.
Delivery times may vary based on your location.
Not a Phase Apparel is not responsible for delays caused by shipping carriers or customs.

5. Returns & Refunds

Due to the nature of small-batch production, we do not accept returns for change of mind.
If your item is defective or damaged, please contact us within 7 days of receiving your order for assistance.
Items must be unworn and in original condition to be eligible for a replacement or store credit.

6. Intellectual Property

All content on this site (graphics, logos, images, text, etc.) is the property of Not a Phase Apparel and protected by copyright laws.
You may not use, reproduce, or distribute any content from this site without written permission.

7. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how your personal information is handled.

8. Limitation of Liability

Not a Phase Apparel shall not be held liable for any indirect, incidental, or consequential damages arising from your use of our products or website.