Returns & Refunds
We’re not into buyer’s remorse — but we get that things happen. Please read the policy below before ordering. We run a small-batch, alternative label and don’t offer change-of-mind returns, but if there’s an issue, we’ll do our best to make it right.
🔁 Change of Mind
We do not offer refunds, exchanges, or credit for change-of-mind purchases.
Please check the size chart carefully and contact us if you need help choosing a size before ordering.
🖤 Faulty or Incorrect Items
If you receive:
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A damaged item
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The wrong size or design
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An item that’s defective or misprinted
Contact us within 7 days of receiving your order and include:
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Your order number
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A clear photo of the item
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A short description of the issue
📧 Email: Info@notaphaseapparel.com
Once approved, we’ll replace the item or issue store credit. Refunds will only be processed if a replacement isn't available.